About Us

Aloan Star is different from many other private mortgage broker companies because we tell you at our first interview whether or not the loan is achievable. We抣l let you know the percentage chance you have of the loan being passed, how much effort will need to be put in, and all of the costs involved. This way we know our customers will be fully aware of how confident we are right from the start of the lending process.

With over 15 years of experience in the Australian banking and financial services industry, Aloan Star抯 Managing Director, Ms. Mary Vanhoorn, worked as one of Melbourne抯 first Chinese financiers, together with banks, funders, and aggregators. Normally Chinese brokers won抰 consider working with Chinese or Asian people with bad credit histories, but we actually feel it is our responsibility to educate these people about all of the moral issues related to credit management. In doing so, as your personal financier we create long-lasting relationships with our clients, and we often become a friend in the process.

Aloan Star obviously works with English speaking clients, but we also have both Mandarin and Cantonese-speaking mortgage brokers on board, and we specialise in working with clients from Mainland China, Hong Kong, Taiwan, Singapore, Malaysia, and Indonesia. We spend a lot of time managing, leading, and developing Chinese brokers in the Melbourne area, and we抮e always happy to work with local Australians, other Asian communities, and overseas students. If you have a complex mortgage application, it抯 not a problem.

Mary Vanhoorn

Ms. Vanhoorn was previously a Business Development Manager at Bank of Melbourne, managing over 200 mortgage brokers, specialising in the Asian market. Mary also worked in the Commonwealth Bank of Australia抯 Premier Banking division, managing over 300 high net worth clients in her portfolio. These included CEOs, general managers, business professionals, and self-employed business owners, including a number of successful business people from China. While with the Commonwealth Bank, Mary抯 rich lending experience led her and the team she was in charge of to approve over $100 million worth of residential property investment loans and commercial property financing in a single year a very special achievement, recognised by both her peers and colleagues.

Aloan Star is a proud member of the MFAA (Mortgage and Finance Association of Australia), and Ms. Vanhoorn holds a Bachelor of Commerce, a Master of Arts, and Monash University MBA (Master of Business Administration), all of which have been earned onshore in Australia.

Aloan Star prides itself on providing 5-star customer service. We抣l always choose the most suitable loan for the customer, taking the client抯 short-term and long-term personal and financial goals into consideration. For example, we抣l recommend a fixed loan, variable loan, or combination thereof depending on how long you intend to own the property. We know which banks are friendly to construction loans, and who has lower penalties. It is our mission to provide a true comparison rate, reflecting on your ability to service the loan, and your desired lifestyle in order to find a loan that matches your needs.

At Aloan Star, 憏our needs are the goals we wish to achieve, and our quality customer service is the means to get there.